::Oman Development Bank (SAOC)::

Publications & Research

Customer Care

Dear Customer

Let us share with you your proposals and remarks
Oman Development Bank always strives to provide you with the best banking products and services.
If you are not fully satisfied with our services, kindly advise us to do the needful and re design our services to meet your requirements.
Because you are very important to us, your feedback will help us to improve and develop our services to ensure your utmost satisfaction.
To communicate with us through the internet, kindly fill the following format

Other means to communicate with us:

The branch you are dealing with

The quickest and easiest way to address any complaint is to contact the branch manager or meet him personally or call him over the phone.

Our address

Manager Business Development Department

P.O Box 3077 – Ruwi – P.C 112 , Sultanate of Oman

Tel # 24812507 Fax # 24813100

Email: business@odboman.net

We are very keen to address any complaint as quickly as possible to ensure your satisfaction. If we could not resolve the issue at the moment, we will write to you or call you within a couple of business days to confirm receipt of the issue. We will advise you of the reference No for your issue to make it easy for you to follow it.

If you are not satisfied with the procedures taken or the solution provided and if your complaint are not solved within two weeks, we will follow the issue up on your behalf.

Thank you for selecting Oman Development Bank as your bank. …………..We will grow together……………we are looking forward to render our best services to you.